- The item (s) is faulty, damaged or defective at the time of delivery.
- The item (s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.
You must notify us within 3 days of delivery by writing to info@ardiees.com or by calling at 03145672687.
Replacement will be send in case a defective/faulty/damaged item was shipped. You will be required to email photographic evidence of the defective item at infor@ardiees.com.
There are certain scenarios where it is difficult for us to support return and exchange. Such scenarios include but are not limited to the following.
- Exchange request is made outside the specific timeframe.
- The product is damaged because of use.
- The product has tampered.
- Anything is missing from the package including price tag, labels, original packing, freebies and accessories.
Ardiees offer a “refund” or “moneyback guarantee” on purchased items within 7 days.